Shipping & Returns
Delivering your dog's essentials with care — and peace of mind.
Shipping Information
We proudly ship across Canada and the United States. All orders are processed within 1-3 business days. You will receive a tracking number via email once your order has been shipped.
Standard Shipping: 5-10 business days
Express Shipping: 2-5 business days
Please note that shipping times may vary based on location and time of year (especially during peak holiday seasons).
Returns & Exchanges
Your satisfaction is important to us. If you're not completely happy with your purchase, we offer returns or exchanges within 30 days of delivery.
To be eligible for a return or exchange, items must be unused, in their original condition, and in original packaging.
To start a return or exchange, please visit our Contact Us page and a member of our team will assist you promptly.
Questions?
If you have any questions regarding your order, shipping, or returns, we're here to help. Please reach out to us through our Contact Us page for support.